Privacy policy
PRIVACY POLICY
Last updated: July 31, 2026
EVCORE operates this online store and website, including all related information, content, features, tools, products, and services, in order to provide customers with a curated shopping experience (collectively, the “Services”).
Our store is powered by Shopify, which enables us to provide the Services to you.
This Privacy Policy explains how EVCORE collects, uses, stores, and discloses your personal information when you visit or use our website, make a purchase or other transaction through the Services, create an account, contact us, or otherwise interact with us.
If there is a conflict between our Terms of Service and this Privacy Policy regarding the collection, processing, use, or disclosure of personal information, this Privacy Policy will control.
Please read this Privacy Policy carefully. By accessing or using any of the Services, you acknowledge that you have read and understood how we collect, use, and disclose your personal information as described in this Privacy Policy.
PERSONAL INFORMATION WE COLLECT OR PROCESS
When we use the term “personal information,” we mean information that identifies you or that can reasonably be linked to you or another individual.
Personal information does not include information that has been collected anonymously or properly de-identified so that it cannot reasonably be used to identify or be linked to an individual.
Depending on how you interact with the Services, where you live, and what is permitted or required by applicable law, we may collect or process the following categories of personal information:
• Contact Information
This may include your name, billing address, shipping address, residential address, telephone number, and email address.
• Financial and Payment Information
This may include your payment method, payment card information, billing information, transaction details, payment confirmations, and other information necessary to process your payment.
Payment information may be processed directly by Shopify, payment processors, banks, or other payment service providers.
• Account Information
This may include your username, password, security questions, account preferences, saved addresses, and account settings.
• Transaction and Shopping Information
This may include products you view, add to your shopping cart, add to your wishlist, purchase, return, exchange, or cancel, as well as your previous transactions and order history.
• Communications with Us
This includes information you provide when contacting customer service, submitting an inquiry, making a complaint, requesting a return or refund, or otherwise communicating with us.
• Device and Technical Information
This may include information about your device, browser, operating system, network connection, IP address, device identifiers, cookie identifiers, and other unique identifiers.
• Usage Information
This may include information about how and when you access, browse, navigate, or interact with our website, advertisements, emails, products, and Services.
SOURCES OF PERSONAL INFORMATION
We may collect personal information from the following sources:
• Directly from you when you create an account, place an order, subscribe to marketing communications, contact us, use the Services, or otherwise provide information to us.
• Automatically through the Services, including through your device, browser, cookies, pixels, log files, and similar tracking technologies.
• From Shopify and other service providers that provide technology, payment processing, analytics, advertising, customer support, order fulfillment, delivery, fraud prevention, and other services on our behalf.
• From business partners, advertising partners, social media platforms, or other third parties, where permitted by applicable law.
HOW WE USE YOUR PERSONAL INFORMATION
Depending on how you interact with us and which Services you use, we may use your personal information for the following purposes:
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Providing, Personalizing, and Improving the Services
We may use your personal information to:
• Process and fulfill your orders.
• Process payments and payment confirmations.
• Arrange shipping and delivery.
• Process returns, refunds, exchanges, and cancellations.
• Create, maintain, and manage your customer account.
• Remember your preferences and saved information.
• Provide order confirmations and shipping updates.
• Enable you to submit product reviews.
• Recommend products that may be relevant to you.
• Personalize and improve your shopping experience.
• Improve the performance, usability, design, security, and functionality of our Services.
• Perform our contractual obligations to you.
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Marketing and Advertising
Where permitted by applicable law, we may use your personal information to:
• Send marketing, advertising, promotional, and product-related communications by email, text message, or other communication channels.
• Show you advertisements for our products or Services on our website or third-party websites and platforms.
• Personalize advertisements based on products you viewed, purchased, added to your cart, or otherwise interacted with.
• Measure the effectiveness of our advertising and promotional campaigns.
You may unsubscribe from promotional emails at any time by using the unsubscribe link included in those emails.
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Security and Fraud Prevention
We may use personal information to:
• Authenticate customer accounts.
• Provide a secure shopping and payment experience.
• Detect, prevent, investigate, and respond to suspected fraudulent, illegal, unsafe, or malicious activity.
• Protect our customers, business, website, Services, and the public.
• Enforce our policies and Terms of Service.
If you create an account, you are responsible for keeping your login credentials secure. You should not share your username, password, or other account access information with anyone.
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Communicating with You
We may use your personal information to:
• Respond to customer support requests.
• Provide information about your account or orders.
• Handle complaints, returns, refunds, exchanges, and other requests.
• Maintain our business relationship with you.
• Provide notices concerning changes to our Services, policies, or account terms.
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Legal and Regulatory Purposes
We may use personal information to:
• Comply with applicable laws, regulations, court orders, and valid legal processes.
• Respond to requests from government authorities, regulators, or law enforcement agencies.
• Investigate, establish, exercise, or defend legal claims.
• Participate in civil discovery, litigation, dispute resolution, or other legal proceedings.
• Investigate or enforce possible violations of our terms, policies, or agreements.
HOW WE DISCLOSE PERSONAL INFORMATION
We may disclose your personal information to third parties when reasonably necessary for legitimate business, contractual, security, operational, or legal purposes.
These third parties may include:
• Shopify and Service Providers
We may disclose information to Shopify, payment processors, IT service providers, website hosting providers, cloud storage providers, data analytics providers, customer support providers, order fulfillment partners, shipping carriers, logistics providers, fraud prevention providers, and other vendors that provide services on our behalf.
• Business and Marketing Partners
We may disclose information to advertising, analytics, marketing, and business partners that help us promote our products, personalize advertisements, measure advertising performance, or improve our Services.
For example, Shopify may support personalized advertising based on your interactions with our store, other merchants, websites, and online services.
Our advertising and marketing partners may process your personal information in accordance with their own privacy policies.
Depending on where you live, you may have the right to opt out of certain sharing of personal information for targeted advertising.
• Parties You Authorize
We may disclose information when you direct us to do so, request that we do so, or otherwise consent to the disclosure.
For example, we may disclose your shipping information to a delivery provider in order to deliver your order.
We may also disclose information through social media widgets, login integrations, or other third-party features that you choose to use.
• Affiliates and Corporate Group Members
We may disclose personal information to our affiliates, subsidiaries, parent companies, or other entities within our corporate group, where applicable.
• Business Transactions and Legal Obligations
We may disclose personal information in connection with a merger, acquisition, reorganization, financing, sale of assets, bankruptcy, insolvency, or other business transaction.
We may also disclose personal information when required to:
• Comply with applicable legal obligations.
• Respond to subpoenas, court orders, search warrants, or lawful government requests.
• Enforce our Terms of Service, policies, or agreements.
• Protect or defend our Services, business, rights, customers, employees, or other individuals.
RELATIONSHIP WITH SHOPIFY
Our store and Services are hosted and supported by Shopify.
Shopify collects and processes personal information relating to your access to and use of the Services in order to operate, support, secure, personalize, and improve the Services.
Information you submit through our store may be transmitted to and processed by Shopify and other service providers. These parties may be located in countries or regions outside the country where you live.
We may use Shopify features that combine information obtained from your interactions with our store, other Shopify merchants, and Shopify’s services in order to protect, grow, personalize, and improve our business.
For certain processing activities, Shopify may be responsible for processing your personal information and responding to requests concerning information processed by Shopify.
You can learn more by reviewing the Shopify Consumer Privacy Policy and using the Shopify Privacy Portal available through Shopify’s website.
THIRD-PARTY WEBSITES AND LINKS
The Services may contain links to third-party websites, applications, social media platforms, or other online services that are not operated or controlled by EVCORE.
When you follow a link to a third-party platform, you should review that third party’s privacy policy, security practices, and terms and conditions.
We are not responsible for the privacy, security, accuracy, availability, completeness, or reliability of third-party websites or services.
Information you publish or share in public or semi-public areas, including third-party social media platforms, may be visible to other users and may be used by those users or third parties.
The inclusion of a third-party link does not necessarily mean that EVCORE endorses or is affiliated with the third party, its content, products, services, owners, or operators.
CHILDREN’S DATA
The Services are not intended for use by children, and we do not knowingly collect personal information from children under the age of majority applicable in their jurisdiction.
If you are a parent or legal guardian and believe that a child has provided personal information to us, please contact us using the information provided in the Contact section below. You may request that we review and delete the information where required by applicable law.
As of the effective date of this Privacy Policy, we do not have actual knowledge that we sell or share, as those terms are defined under applicable privacy laws, the personal information of individuals under 16 years of age.
SECURITY AND RETENTION OF YOUR INFORMATION
We use reasonable administrative, technical, and organizational safeguards designed to protect personal information from unauthorized access, misuse, loss, alteration, disclosure, or destruction.
However, no method of transmission over the internet or method of electronic storage is completely secure. We cannot guarantee absolute or perfect security.
Information sent through unsecured communication channels may be intercepted or accessed without authorization. You should not send sensitive or confidential information to us through unsecured channels.
We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy.
The length of time we retain information depends on factors such as:
• Whether the information is needed to maintain your account.
• Whether the information is needed to process or document transactions.
• Whether the information is needed to provide the Services.
• Whether retention is required by law, regulation, tax, accounting, or compliance obligations.
• Whether the information is required to resolve disputes.
• Whether the information is required to enforce agreements, policies, or legal rights.
YOUR RIGHTS AND CHOICES
Depending on where you live, you may have some or all of the following rights regarding your personal information.
These rights are not absolute and may apply only in certain circumstances. We may deny or limit a request when permitted or required by applicable law.
• Right to Access or Know
You may have the right to request information about the personal information we hold about you and how it is used or disclosed.
• Right to Delete
You may have the right to request that we delete certain personal information we maintain about you.
• Right to Correct
You may have the right to request that we correct inaccurate or incomplete personal information.
• Right to Data Portability
You may have the right to receive a copy of certain personal information in a portable format and, in some circumstances, request that it be transferred to another organization.
• Right to Opt Out of Sale, Sharing, or Targeted Advertising
Depending on where you live, you may have the right to opt out of the sale or sharing of personal information or the processing of personal information for targeted advertising, as those terms are defined under applicable privacy laws.
• Right to Manage Marketing Communications
You may unsubscribe from promotional emails at any time by selecting the unsubscribe option contained in our emails.
Even after unsubscribing from marketing communications, you may continue to receive non-promotional communications relating to your account, purchases, orders, payments, shipping, returns, security, or customer service requests.
ADDITIONAL RIGHTS FOR UK AND EEA RESIDENTS
If you live in the United Kingdom or European Economic Area, you may also have the following rights, subject to applicable exceptions and limitations:
• Right to Object to Processing
You may have the right to object to certain processing of your personal information, including certain processing based on legitimate interests or for direct marketing purposes.
• Right to Restrict Processing
You may have the right to request that we restrict the processing of your personal information in certain circumstances.
• Right to Withdraw Consent
Where we rely on your consent to process personal information, you may withdraw your consent at any time.
Withdrawal of consent will not affect the lawfulness of processing carried out before your consent was withdrawn.
EXERCISING YOUR RIGHTS
You may exercise your privacy rights through any options made available through the Services or by contacting us using the information provided in the Contact section below.
We will not discriminate against you for exercising any applicable privacy right.
Before processing a request, we may need to verify your identity. We may ask you to provide information that reasonably allows us to confirm that you are the individual associated with the personal information covered by the request.
Where permitted by applicable law, you may appoint an authorized agent to submit a request on your behalf.
Before accepting a request from an authorized agent, we may require proof that you authorized the agent to act for you. We may also require you to verify your identity directly with us.
We will respond to verified requests within the period required by applicable law.
COMPLAINTS
If you have a complaint about how we collect, use, process, store, or disclose your personal information, please contact us using the information provided below.
Depending on where you live, you may have the right to appeal a decision we make regarding your privacy request.
You may also have the right to submit a complaint to your local privacy or data protection authority.
Residents of the European Economic Area may contact the appropriate data protection supervisory authority in their country of residence.
INTERNATIONAL DATA TRANSFERS
Your personal information may be transferred to, stored in, or processed in countries or regions outside the country where you live.
These countries may have privacy and data protection laws that differ from those in your jurisdiction.
When personal information is transferred outside the European Economic Area or the United Kingdom, we may rely on legally recognized transfer mechanisms, including the European Commission’s Standard Contractual Clauses, applicable United Kingdom international data transfer agreements or addenda, adequacy decisions, or other lawful transfer mechanisms.
CHANGES TO THIS PRIVACY POLICY
We may update this Privacy Policy from time to time to reflect changes to our Services, business practices, technology, legal obligations, regulatory requirements, or other operational reasons.
When we update this Privacy Policy, we will publish the revised version on our website and update the “Last updated” date at the top of this page.
Where required by applicable law, we may also provide additional notice regarding material changes.
Contact
If you have questions about our privacy practices, this Privacy Policy, or your personal information, please contact us using the information below:
Brand and Trading Name: EVCORE
Email: shengxiangrui2025@163.com
Telephone: +86 139 2381 6758
Business Address:
Room 1106
Shenyu Technology Park
No. 68 Lanjing North Road
Pingshan District
Shenzhen, Guangdong 518118
China
For the purpose of applicable data protection laws, we are the data controller of your personal information.